Shipping & Returns

We aim to give you an easy and convenient shopping experience of the latest trends in jewelry and watches.

We ship in stock items within 3-5 business days and personalized items within 4-8 weeks.

Orders placed after 3pm on a Friday will be processed on the next business day.

In the event of any delay, we will notify you via email or text message.

 

UNITED STATES & PUERTO RICO

FREE standard shipping on all orders over $75.

 

IINTERNATIONAL 

We will be happy to offer a quote based on your destination country and the shipping methods available.  

Please contact us at shopkury@kurygroup.com

 

RETURNS AND EXCHANGES

You can return eligible items within 15 days of receiving your order.  

Absolutely no refunds. We provide store credit in the form of a Gift Card or exchange for another product.

To be eligible for return, your item must be unused, unworn and in perfect conditions, returned in the original packaging.

To return your product, please follow these steps:

  1. Email us at shopkury@kurygroup.com indicating the reason for return and whether you would like a replacement or another item. Await our RA # to include in the package. Absolutely no refunds.
  2. Mail return item(s) to: KURY JOYEROS 525 FD Roosevelt Ave. San Juan, PR 00198
  3. Please ship your package using a trackable, insured shipping method.
  4. You will receive an email once return has been processed. 

Important Note: 

  • Shipping charges are non refundable.
  • Products marked as “sale” may not be returned or exchanged.
  • Personalized items may not be returned or exchanged.
  • To complete your return, we require a receipt or proof of purchase.
  • To arrange a gift return, please email shopkury@kurygroup.com and we will assist you further. 
  • Returns that do not meet our policy will not be accepted and sent back to the customer.