We aim to give you an easy and convenient shopping experience of the latest trends in jewelry and watches.
We ship in stock items within 3-5 business days and personalized items within 4-8 weeks.
Orders placed after 3pm on a Friday will be processed on Monday.
In the event of any delay, we will notify you via email or text message.
Email us at email@example.com or text us at 787-403-6089 with doubts regarding our products or policies prior to placing an order. After you place an order we cannot guarantee we will see your communication before your order ships. Emailing us requesting a change in your order does not guarantee them before shipping your order.
UNITED STATES & PUERTO RICO
FREE standard shipping on orders over $75*
*Excludes some brands, like Swatch, Casio due to the package size.
If you are unable the checkout you can email us the following information:
-The item/s (description or code)
- Shipping address.
We will be happy to offer a quote based on your destination country and the shipping methods available.
Please contact us at firstname.lastname@example.org
RETURNS AND EXCHANGES
You can return eligible items within 15 days of receiving your order.
Absolutely no refunds. We provide store credit in the form of a Gift Card or exchange for another product.
To be eligible for return, your item must be unused, unworn and in perfect conditions, returned in the original packaging.
To return your product, please follow these steps:
- Email us at email@example.com indicating the reason for return and whether you would like a replacement or another item. Await our RA # to include in the package. Absolutely no refunds.
- Please allow 2-7 days for our response. If the return is urgent call us al 787-403-6089
- Mail return item(s) to:
- Please ship your package using a trackable, insured shipping method. You can purchase your own shipping label or we can provide one for you and discount the amount to your refund total.
- You will receive an email once we receive the items and the return has been processed.
- Shipping charges are non refundable.
- Products marked as “sale” may not be returned or exchanged.
- Personalized items may not be returned or exchanged.
- To complete your return, we require a receipt or proof of purchase.
- To arrange a gift return, please email firstname.lastname@example.org and we will assist you further.
- Returns that do not meet our policy will not be accepted and sent back to the customer.